Shipping is free within New Zealand
Rest of the world NZD$25
Every effort will be made to ship items within one business day after your order is received.
Items shipped within New Zealand are expected to arrive within five working days or less depending on location.
Returns and Exchanges
If you wish to return or exchange your shoes please return your shoes within 7 days of receipt.
Returns or exchanges must be unworn, shoes must be tried on carpet only.
Sorry but we will not exchange or refund shoes with marked soles.
We will send out one exchange without additional postage.
If shoes are returned for a refund we will provide a full refund, excluding postage, to your credit card.
Shoe Buying Guide
At Minnie Cooper we want every customer to be very happy with their new shoes, so here is some info to help make ordering online easy.
If you'd like any advice we are here to help, feel free to email email@example.com
- Choose your shoe style and colour.
- Check your shoe size, see chart below.
- Before you order, Email us to check your size and colour is available, we are online 8-am-4pm Monday - Friday and will reply as soon as we receive your email.
- On Confirmation of availability, order online, please note that we will send a maximum of two pairs per order.
Some of our shoes are European sizings, some are NZ/US sizings. Check the chart below and find your size.
If you are still unsure, draw around your largest foot, measure a line from heel to toe, and check the chart to find your size
Shoes must be back in the post or couriered within seven days of delivery. If you can send them back sooner we would appreciate it, we need our stock back asap!
You are required to pay for return postage.
Shoes must be tried on carpet only, hard floors will mark soles.
We are very fussy about the quality of our shoes and cannot accept marked soles for exchange or return.
We will happily make one exchange without an additional shipping charge.
If you are returning shoes we will refund payment into your account as soon as we receive the returned shoes.
Shipping is free within NZ
$10 to Australia
$25 to the rest of the world
We do not refund shipping costs but will ship one exchange without additional shipping charges